Your flight went wrong?
We’re here to help you
Delays, cancellations, denied boarding, missed connections — air travel disruptions are frustrating.
Under UK and EU law, you may be legally entitled to compensation.
Your rights, explained
Air travel doesn’t always go to plan. Delays, cancellations, missed connections, and denied boarding can disrupt journeys and cause significant inconvenience.
In many cases, passengers are legally entitled to compensation under air passenger rights laws in the United Kingdom and the European Union. However, understanding these rules and determining whether you have a valid claim can be confusing.
FlewLate provides clear, practical guidance to help passengers understand their rights and the options available to them — so you can make informed decisions about pursuing a claim.
Key regulations protecting you
- Regulation (EC) No 261/2004 — ‘EC261’ covering flights departing from EU airports or arriving on EU-based carriers into the UK.
- Assimilated Regulation (EC) No 261/2004 — ‘UK261’ covering flights departing UK airports or arriving on UK-based carriers.
- The Civil Aviation Regulations 2005 — UK statutory instrument applying specifically to denied boarding situations.
Which disruptions qualify?
Whether you’re unsure if your situation qualifies, want to understand how much you may be entitled to, or need guidance on next steps — we cover the full range of aviation disruptions.
Flight Delays
Arrived 3 or more hours late at your destination? You may be entitled to compensation of up to £520 / €600 per passenger.
Flight Cancellations
Cancelled flights with less than 14 days’ notice may entitle you to compensation plus a refund or re-routing.
Denied Boarding
Bumped from an overbooked flight? Airlines must offer compensation, care, and the choice of a refund or re-routing.
Baggage Issues
Lost, delayed, or damaged baggage may be covered under the Montreal Convention, giving you rights to claim for losses.
Expert guidance.
Without the middleman’s cut.
We sit in a category our competitors have chosen to ignore:
expert guidance at a fair price, with you at the wheel.
A Fixed Fee — Not a Hefty %
Claims management services take up to 35% of your compensation — and up to 50% once legal fees are added. FlewLate charges a single, fixed low fee. On a maximum claim of £520, that difference could put over £200 back in your pocket.
You Stay in Control of Your Claim
With a claims management service, you hand over your claim and wait — sometimes for months. With FlewLate, you deal directly with the airline, aided by expert guidance and tailored documentation. You send every letter, and make every decision.
See how the three options compare side by side — including how much money you may save.
Why Passengers Choose FlewLate →How it works
Three straightforward steps to understand and act on your passenger rights.
Check Your Eligibility
Fill in the contact form on our website and answer a few quick questions about your flight disruption.
Understand Your Rights
We explain what you may be entitled to — how much compensation, what care the airline must provide, and your options.
Take Action
With a better understanding, you can then contact the airline directly, escalate to the relevant authority, or pursue further action.
Contact us
Have a question about your claim or need guidance on your passenger rights? Send us a message and we’ll get back to you as soon as possible.
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Please note: FlewLate provides general information and guidance about aviation passenger rights. It does not constitute legal advice, and individual circumstances may affect whether compensation is available. If you require specific legal advice, please consult a qualified legal professional.